If you don’t know how to use your Jenn-Air oven broiler or your Jenn-Air oven broiler won’t work, you are in the right place. In this article, we will show you how to use your Jenn-Air oven broiler and fix any problems you may have with it.
Table of Contents
How To Use Jenn-Air Oven Broiler
Below, we have listed the steps you need to follow in order to use your Jenn-Air oven broiler…
Step 1: Open the oven door.
Step 2: Place your food on the rack. If you are broiling meat, place it on the grid then on the oven tray. After that, place it in the oven on the fourth position.
Step 3: Shut the oven door, but not completely.
Step 4: Turn the oven’s main control knob to select the broil feature.
Step 5: Next, turn the temperature control knob to select “Broil Hi’ or “Broil Lo”.
Step 6: Press the “Start” button.
Step 7: Once you are done broiling, open the oven door and take your food out.
Step 8: Shut the door and turn the control knobs to the off position.
If the steps above for using a Jenn-Air oven broiler don’t work on your oven model, follow the steps listed below…
Step 1: Open the door of the oven.
Step 2: Place your food on the rack.
Step 3: Close the door till it is at the broiling position.
Step 4: Press the “Broil” button.
Step 5: Press the “Autoset” button once to broil on high or twice to broil on low. The oven will begin to broil after 4 seconds.
Step 6: Once you are done broiling, open the door and take out your food.
Step 7: Shut the door.
Step 8: Turn the oven off.
Jenn-Air Oven Broiler Not Working — Causes And Solutions
Below, we talk about the possible reasons why your electric Jenn-Air oven broiler is not working and what to do about them.
1. Broil Element
The first and most likely reason why your electric Jenn-Air oven broiler is not working is a faulty broil element. Below, we have listed the steps you need to follow in order to replace your Jenn-Air oven broil element…
Step 1: Go to the oven’s rear.
Step 2: Unplug the oven’s power cord from the outlet to avoid the risk of electrocution.
Step 3: Open the door of the oven.
Step 4: Take out the oven racks and set aside.
Step 5: Using a Philips head screwdriver, take out the screws at the top of the oven which hold the broil element in place.
Step 6: Take out the other screws on the oven’s upper back wall which hold the broil element in place as well.
Step 7: Pull the element forward carefully.
Step 8: Disconnect the wires from the terminals of the broil element. Make sure the wires don’t fall through the oven’s rear. If they do, you will need to remove the back panel.
Step 9: Using the screwdriver, take out the screws which hold the oven’s upper rear access panel in place.
Step 10: Set the access panel aside.
Step 11: Test your oven broil element using a multimeter. If the element doesn’t have continuity, it is faulty and should be replaced.
Step 12: Get a new Jenn-Air oven broil element.
Step 13: Position the broil element in the oven.
Step 14: Return the screws on the back wall which hold it in place.
Step 15: Also return the other screws on the top wall which hold the element in place as well.
Step 16: Go to the oven’s rear and reconnect the wires to the terminals of the broil element.
Step 17: Reposition the oven’s upper rear access panel and hold it in place with the screws.
Step 18: Slide the racks back into the oven.
Step 19: Shut the oven door.
Step 20: Plug the oven’s power cord back into the outlet.
Step 21: Return the oven to its usual position.
Watch the video below for a visual of how to replace your Jenn-Air oven broil element.
2. Thermostat
If your Jenn-Air oven broil element is not faulty but the broiler won’t work, you should replace the thermostat next. The thermostat monitors the temperature of the broil element. So, if it fails, the broiler won’t work. Note that not all ovens use thermostats, so, if yours doesn’t, skip this section. Below, we have listed the steps you need to follow in order to replace the thermostat in your Jenn-Air oven…
Step 1: Locate the circuit breaker of your Jenn-Air oven.
Step 2: To avoid the risk of electrocution, switch the circuit breaker off.
Step 3: Open the door of the oven.
Step 4: Take out the oven racks and set them aside.
Step 5: If your oven is installed to a cabinet it will need to be uninstalled. To do this, first get a Philips head screwdriver.
Step 6: Using the Philips head screwdriver, take out the screws on the sides of the oven’s front frame. These screws hold the oven to the cabinet.
Step 7: Lift the oven out of the cabinet.
Step 8: Place the oven on a sturdy surface lined with a cloth.
Step 9: The thermostat’s rod is on the oven interior’s back wall. Lift the rod up to detach it from the clips.
Step 10: Using the Philips head screwdriver, take out the screws which hold the top and rear panels of the oven in place.
Step 11: Lift the panels off and set them aside.
Step 12: Pull off the oven’s control knob.
Step 13: You will see two screws when you pull off the control knob. These two screws hold the thermostat in place. Using the Philips head screwdriver, take out the two screws which hold the thermostat in place.
Step 14: Note where each wire is connected to on the thermostat. To make it easier for yourself, take a picture.
Step 15: Get a pair of needle nose pliers.
Step 16: Using the pair of needle nose pliers, disconnect the wires connected to the thermostat.
Step 17: Pass the thermostat’s rod out through the hole in the oven.
Step 18: Fully remove the thermostat.
Step 19: Get a new thermostat for your Jenn-Air oven.
Step 20: Insert the thermostat’s rod into the hole in the top of the oven.
Step 21: Reconnect the wires to the thermostat. Make sure that each wire goes to the right place.
Step 22: Position the thermostat on the oven’s front panel.
Step 23: Hold the thermostat in place using the two Philips head screws.
Step 24: Push the control knob back onto the shaft of the thermostat.
Step 25: Reposition the oven’s top panel.
Step 26: Hold the top panel in place with the screws.
Step 27: Return the rear access panel and the screws which secure it.
Step 28: Go to the oven interior.
Step 29: Position the thermostat’s rod on the clips.
Step 30: Lift the oven up.
Step 31: Push the oven back into the cabinet.
Step 32: Slide the oven racks back in.
Step 33: Return the Philips head screws on the sides of the oven which hold it to the cabinet.
Step 34: Shut the door of the oven.
Step 35: Reconnect the power to the oven by switching the circuit breaker back on.
Watch the video below for a visual of how to replace the thermostat in an oven.
3. Wires
If both your Jenn-Air oven broil element and thermostat aren’t faulty but the broiler won’t work, you should check the wires next. Take off the oven’s upper rear access panel and inspect the wires connected to the terminals of the broil element. If you notice any cuts or burns of the wires, they should be replaced. Contact a technician to replace the wires.
4. Control Board
A faulty control board is the final possible reason why your Jenn-Air oven broiler is not working. The control board sends voltage to the broil element. If the broil element doesn’t receive voltage, it won’t heat. If your have checked the components above but none of them is faulty, the control board is probably the reason why your Jenn-Air oven broiler won’t work. Read this article: Jenn-Air Oven Control [Issues & Proven Solutions] to replace the control board in your Jenn-Air oven.
Check out these articles…
RCA Oven Igniter [Issues & Proven Solutions]
RCA Oven Element [Issues & Proven Solutions]
How To Clean An RCA Oven [Detailed Guide]
Jenn-Air Oven Control [Issues & Proven Solutions]
Jenn-Air Oven Element [Issues & Proven Solutions]
Gas Jenn-Air Oven Broiler Not Working — Causes And Solutions
Below, we have listed the possible reasons why your gas Jenn-Air oven broiler is not working and what to do about them.
1. Igniter
In Jenn-Air gas ovens, the igniter is used to heat during the broiling process. If the igniter fails, the broiler won’t work. Below, we show you how to replace your Jenn-Air oven broiler igniter…
Step 1: First, disconnect the power to the oven by unplugging the power cord from the outlet.
Step 2: Also shut off the gas supply for safety.
Step 3: Pull the oven away from the wall.
Step 4: Get a Philips head screwdriver.
Step 5: Using the screwdriver, take out the screws which hold the oven’s rear access panels in place.
Step 6: Set the panels aside.
Step 7: Disconnect the wire plug connected to the igniter.
Step 8: Open the oven door.
Step 9: Flip the latches on the hinges forward.
Step 10: Close the door till it can’t go any further.
Step 11: Lift the door off and set it on a sturdy surface lined with a cloth. Make sure you don’t lift the oven door off by the handle.
Step 12: Slide out the oven racks.
Step 13: Take out the screws which hold the igniter to the burner tube.
Step 14: Pull the igniter wire out. If there is a wire cover on the oven’s rear, take out the screw which holds it in place.
Step 15: Remove the igniter from the oven.
Step 16: Get a new igniter.
Step 17: Position the igniter on the burner tube and hold it in place with the screws.
Step 18: Pass the wire through the hole in the oven’s rear.
Step 19: If your oven model has a wire cover, return it and secure with the screw.
Step 20: Slide the racks back into the oven.
Step 21: Lift the oven door.
Step 22: Insert the hinges into the slots in the sides of the oven.
Step 23: Open the door fully and flip back the hinge latches to hold it in place.
Step 24: Shut the door and go back to the oven’s rear.
Step 25: Connect the wire plug to the new igniter.
Step 26: Reposition the oven’s rear access panels.
Step 27: Hold the panels in place with the screws.
Step 28: Plug the oven’s power cord back into the outlet.
Step 29: Turn on the gas supply.
Step 30: Return the oven to its usual position.
2. Safety Valve
If your gas Jenn-Air oven broiler still won’t work after the igniter has been replaced, you should check the safety valve next. The safety valve sends gas to the igniter to light. If the igniter doesn’t receive the gas, it won’t light. To determine if the safety valve is the faulty component, you will need to test it. Read this article: Jenn-Air Oven Igniter [Issues & Proven Solutions] to test and replace the safety valve in your Jenn-Air oven.
3. Wires
If both the igniter and safety valve aren’t faulty but your gas Jenn-Air oven broiler won’t work, you should check the wires next. Inspect the wires connected to the safety valve and igniter. If you see that there are any burns or cuts on them, they should be replaced. Contact a technician to replace the wires.
4. Control Board
This is the final possible reason why your gas Jenn-Air oven broiler is not working. The control board sends voltage to the broil igniter in order for it to heat. If the broil igniter doesn’t receive voltage, it won’t work. If you have checked the components above but none of them is faulty, the control board is probably the reason why your Jenn-Air oven broiler won’t work. Read the “Jenn-Air Oven Control” article in the “Jenn-Air Oven Broiler Not Working” section above to replace the control board in your Jenn-Air oven.
Jenn-Air Oven Broiler Won’t Turn Off — How To Fix
If your Jenn-Air oven broiler won’t turn off, it may be because the broil element has shorted out. The same applies if your Jenn-Air oven is stuck on broil. To determine if your Jenn-Air oven broil element has shorted out, follow the step listed below…
Step 1: Turn the oven off.
Step 2: If the oven is still hot from previous use, leave it to cool down to room temperature.
Step 3: Once the oven has cooled down, unplug the power cord.
Step 4: Take out the screws which hold the oven’s upper rear access panel in place. Do this using a Philips head screwdriver.
Step 5: Set the panel aside.
Step 6: Disconnect the wires from the terminals of the broil element.
Step 7: Get a multimeter and turn the dial to the lowest ohms setting.
Step 8: Touch one multimeter probe to one of the terminals of the broil element.
Step 9: Look at the multimeter’s display then lift the probe off the terminal.
Step 10: Place the probe on the other display and look at the display.
Step 11: Now, lift the probe off. If you saw a reading when you placed the probe on either of the terminals, the broil element has shorted out and should be replaced. Read the “Jenn-Air Oven Broiler Not Working” section above to replace the broil element in your Jenn-Air oven.
However, if the element is not faulty, the thermostat may be the cause of the problem. The thermostat monitors the oven’s temperature during the broiling process. If the thermostat fails, it could send a false signal that the broil element hasn’t reached the set temperature even when it has. Also read the “Jenn-Air Oven Broiler Not Working” section above to replace the thermostat in your Jenn-Air oven. Note that not all ovens use thermostats.
If the thermostat and broil element aren’t faulty but your broiler won’t turn off, the control board is faulty. Read the “Jenn-Air Oven Control” article in the “Jenn-Air Oven Broiler Not Working” section to replace the control board in your Jenn-Air oven.