Has your Jenn-Air oven element stopped working but you have no idea what to do? In this article, we will look at the possible reasons why your Jenn-Air oven element is not working and what to do about them.
Table of Contents
Jenn-Air Oven Element Not Working — Causes And Solutions
Below, we have listed the possible reasons why your Jenn-Air oven element is not working and what to do about them.
1. Bake Element
If your Jenn-Air oven element is not working, it is most likely because it has failed. Below, we have listed the steps you need to follow in order to replace your Jenn-Air oven element…
Step 1: Locate the oven’s circuit breaker.
Step 2: Switch the breaker off to avoid the risk of electrocution.
Step 3: Open the door of the oven.
Step 4: Take out the racks in the oven and set them aside.
Step 5: If your oven is installed to a cabinet, you should uninstall it. Using a Philips head screwdriver, take out the screws which hold the oven to the cabinet. The screws are on the sides of the oven’s front frame.
Step 6: Lift the oven out of the cabinet.
Step 7: Set the oven on a sturdy surface lined with a cloth.
Step 8: Go to the oven’s rear.
Step 9: Using the Philips head screwdriver, take out the screws which hold the oven’s rear access panel in place.
Step 10: Set the access panel aside.
Step 11: Disconnect the wires connected to the bake element.
Step 12: Go to the oven’s interior.
Step 13: Take out the Philips head screws on the oven’s lower back wall which hold the element in place.
Step 14: Pull the element forward and remove it from the oven.
Step 15: Test the element for continuity using a multimeter. If the element doesn’t have continuity, it is faulty and should be replaced.
Step 16: Get a new Jenn-Air oven element.
Step 17: Position the new element in the oven.
Step 18: Secure the element to the oven using the two screws.
Step 19: Slide the racks back into the oven.
Step 20: Go to the oven’s rear.
Step 21: Reconnect the wires to the terminals of the bake element.
Step 22: Reposition the oven’s rear access panel.
Step 23: Hold the access panel in place with the screws.
Step 24: Lift the oven back into the cabinet.
Step 25: Secure the sides of the oven to the cabinet using the Philips head screws.
Step 26: Shut the door and switch the oven’s circuit breaker back on.
If you would like a visual of how to replace your Jenn-Air oven bake element, watch the video below.
If your Jenn-Air oven uses a hidden bake element, the steps above won’t work. Below, we have listed the steps you need to follow in order to replace your hidden Jenn-Air oven element…
Step 1: Disconnect the power to the oven by switching the circuit breaker off or unplugging the power cord from the outlet.
Step 2: Pull the oven away from the wall and go to the rear.
Step 3: Using a Philips head screwdriver, take out the screws which hold the lower rear panel of the oven. This panel covers the heating element’s terminals.
Step 4: Set the panel aside.
Step 5: Disconnect the wires from the heating element.
Step 6: Open the door of the oven.
Step 7: Remove the racks in the oven and set them aside.
Step 8: Use a Philips head screwdriver to take out the screws which hold the oven’s bottom panel in place. There are two screws.
Step 9: Insert your hands into the slots in the bottom panel and lift it out of the oven.
Step 10: Take out the two screws which hold the bake element in place using the Philips head screwdriver. There is one screw at the back and one at the front.
Step 11: Pull the element out of the oven.
Step 12: Get a new Jenn-Air oven element.
Step 13: Install the new Jenn-Air oven element.
Step 14: Secure the element with the two screws.
Step 15: Reposition the bottom panel in the oven and hold it in place with the two Philips head screws.
Step 16: Return the oven racks.
Step 17: Shut the oven door.
Step 18: Go back to the oven’s rear.
Step 19: Connect the wires to the terminals of the new Jenn-Air oven bake element.
Step 20: Reposition the lower rear panel and hold it in place with the screws.
Step 21: Reconnect the power to the oven by plugging the power cord back in or switching the circuit breaker on.
Step 22: Push the oven back to the wall.
Watch the video below for a visual of how to replace your hidden Jenn-Air oven bake element.
2. Wires
If you have tested your Jenn-Air oven element using a multimeter and it has continuity, it isn’t the cause of the problem. Inspect the wires connected to the terminals of the bake element. You will need to remove the oven’s rear panel first. If the wires connected to the element are cut, burnt, or damaged in any way, they may be why your Jenn-Air oven element is not working. Contact a technician to fix the wires.
3. Control Board
This is the final possible reason why your Jenn-Air oven element is not working. The element in an oven requires voltage to operate. The control board is the component which sends the voltage. So, if it fails, the element won’t function. If you have checked the element and wires but they aren’t faulty, the control board probably is. Read this article: Jenn-Air Oven Control [Issues & Proven Solutions] to replace the control board if your Jenn-Air oven element is not working.
Check out these articles…
RCA Oven Igniter [Issues & Proven Solutions]
RCA Oven Element [Issues & Proven Solutions]
How To Clean An RCA Oven [Detailed Guide]
Jenn-Air Oven Control [Issues & Proven Solutions]
Jenn-Air Oven Fan [Issues & Proven Solutions]
How To Test Jenn-Air Oven Element
Below, we have listed the steps you need to follow in order to test your Jenn-Air oven element…
Step 1: Isolate the element from the oven for a more accurate reading. Read the “Jenn-Air Oven Element Not Working” section above if you don’t know how to do this.
Step 2: Get a multimeter.
Step 3: Now, turn the multimeter’s dial to the lowest setting for ohms.
Step 4: If you are using an analog multimeter for this test, you will need to calibrate it. To do this, touch the end of the two multimeter’s probes together.
Step 5: While holding the probes together, adjust the needle on the display to 0.
Step 6: Touch the multimeter’s probes to the terminals of the bake element.
Step 7: Look at the display of the multimeter. If the multimeter shows a reading, the element has continuity. This means that it is still functioning properly. However, if the multimeter doesn’t show a reading, or the needle doesn’t move, the element is faulty and should be replaced.
Watch the video below for a visual of how to test your Jenn-Air oven element.
Jenn-Air Stove Top Element Not Working — Causes And Solutions
There are two different elements used in Jenn-Air stove tops. An element coil, or a radiant element. We will list the possible reasons why each one won’t work and what to do about them.
1. Radiant Element
If your Jenn-Air stove top radiant element is not working, it is most likely because it has failed. Below, we have listed the steps you need to follow in order to replace your Jenn-Air stove top radiant element…
Step 1: First, you will need to disconnect the oven’s power for safety. Unplug the oven’s power cord from the outlet or switch the circuit breaker off to do this.
Step 2: Open the door of the oven.
Step 3: Get a Philips head screwdriver.
Step 4: Using a Philips head screwdriver, take out the screws underneath the stove top which hold it in place. There is one screw on each corner.
Step 5: Lift the stove top and gently pull it forward.
Step 6: There are two wire harnesses connected to the rear of the stove top. Disconnect the wire harnesses. Make sure the wires don’t fall through the oven’s rear or you will need to remove the access panel to get them back.
Step 7: Lift the stove top off the oven.
Step 8: Set the stove top assembly, front side down, on a sturdy surface lined with a towel or cloth.
Step 9: The radiant elements are on the metal support panel. Take out the six screws which hold the metal panel to the stove top using the Philips head screwdriver.
Step 10: Lift the metal panel assembly up and flip it around.
Step 11: Note where each wire goes on the element you want to replace. Take a picture to make it easier to remember.
Step 12: Get a pair of needle nose pliers.
Step 13: Use the pair of needle nose pliers to disconnect the wires connected to the radiant element.
Step 14: There are clips underneath the element which secure it to the metal panel. Squeeze the clips together to detach the element from the panel. Make sure to note which opening each clip goes in.
Step 15: Get a new element for your Jenn-Air stove top.
Step 16: Note the numbers on the element where the clips are screwed to.
Step 17: Unscrew the clips from the element and screw them to the new one. Make sure each clip goes to the right place.
Step 18: Now, position the element clips into the right slots and push them into place.
Step 19: Reconnect the wires to the radiant element making sure that each wire goes to the right place. If the wires are improperly connected, it could cause the element not to function.
Step 20: Carefully flip the support panel over while supporting the radiant elements.
Step 21: Position the panel back on the stove top.
Step 22: Secure the metal panel to the stove top using the six Philips head screws.
Step 23: Take the stove top assembly back to the oven.
Step 24: Reconnect the wire harnesses to the rear of the stove top.
Step 25: Push the stove top back.
Step 26: Return the screws underneath the stove top which hold it in place.
Step 27: Shut the door of the oven.
Step 28: Plug the oven’s power cord back into the outlet or switch the circuit breaker back on.
Watch the video below for a visual of how to replace the radiant element in your Jenn-Air stove top.
2. Wires
If your Jenn-Air stove top radiant element still doesn’t work after being replaced, you should check the wires next. Damaged wires could cause the element not to work. Inspect the wires connected to the terminals of the radiant element. If the wires appear burnt or damaged in any way, contact a technician to replace them.
3. Infinite Switch
A faulty infinite switch is the final possible reason why your Jenn-Air stove top radiant element won’t work. If you have checked the element and wires but they aren’t faulty, the infinite switch should be replaced. Below, we have listed the steps you need to follow in order to replace the infinite switch of your Jenn-Air stove…
Step 1: Pull the oven away from the wall to access the rear.
Step 2: Unplug the oven’s power cord from the outlet to avoid the risk of electrocution.
Step 3: Open the oven door.
Step 4: Get a Philips head screwdriver.
Step 5: Using the screwdriver, take out the screws which hold the control panel assembly in place. There are screws at the bottom and sides.
Step 6: Lift the control panel assembly off and carefully lower it down.
Step 7: Pull off the control knob of the infinite switch you want to replace.
Step 8: Now, take out the two screws which hold the infinite switch to the panel.
Step 9: Take a picture of the infinite switch to note where each wire goes.
Step 10: Get a pair of needle nose pliers.
Step 11: Disconnect the wires from the infinite switch using the pair of needle nose pliers.
Step 12: Get a new infinite switch.
Step 13: Connect the wires to the new switch. Make sure that each wire goes to the right place.
Step 14: Position the infinite switch on the control panel assembly.
Step 15: Hold the infinite switch in place using the two Philips head screws.
Step 16: Push the control knob back onto the shaft of the infinite switch.
Step 17: Reposition the control panel assembly on the oven.
Step 18: Return the screws on the sides and bottom of the control panel assembly which secure it.
Step 19: Shut the oven door.
Step 20: Plug the oven’s power cord back into the outlet.
Step 21: Return the oven to its usual position.
Watch the video below for a visual of how to replace the infinite switch in your Jenn-Air stove.
1. Element Coil
If your Jenn-Air stove top element coil is not working, it should be replaced. Below, we have listed the steps you need to follow in order to test and replace the element coil of your Jenn-Air stove top…
Step 1: Pull the oven away from the wall in order to gain access to the rear.
Step 2: Unplug the power cord from the outlet to avoid the risk of electrocution.
Step 3: Lift the element coil you want to replace.
Step 4: Detach the element coil terminals from the receptacle by pulling it towards yourself.
Step 5: Get a multimeter.
Step 6: Turn the multimeter’s dial to the lowest ohms setting.
Step 7: Touch the probes to the terminals of the element coil. If you don’t see a reading on the multimeter’s display, the element coil is faulty and should be replaced. However, if the multimeter shows a reading, do not replace the element coil as it isn’t faulty.
Step 8: Get a new element coil for your Jenn-Air oven.
Step 9: Insert the element coil’s terminals into the receptacle.
Step 10: Lower the element into the drip pan.
Step 11: Plug the oven’s power cord back in.
Step 12: Return the oven to its usual position.
Watch the video below for a visual of how to replace the element coil of your Jenn-Air stove top.
2. Receptacle
If your Jenn-Air stove top element is not working but it isn’t faulty, you should replace the receptacle. Below, we have listed the steps you need to follow in order to replace your Jenn-Air stove top element receptacle…
Step 1: Pull the oven away from the wall.
Step 2: Disconnect the power to the oven. Do this by unplugging the oven’s power cord from the outlet.
Step 3: Open the door of the oven.
Step 4: Get a Philips head screwdriver.
Step 5: Take out the screws which hold the oven’s front panel in place. There should be screws on the bottom and sides.
Step 6: Lift the panel off and gently lower it down.
Step 7: Take out the screws underneath the stove top which hold it in place.
Step 8: Lift the element coil with the receptacle you want to replace.
Step 9: Detach the terminals of the element coil from the receptacle.
Step 10: Set the element coil aside and remove the drip pan as well.
Step 11: Take out the screw which holds the drip pan to the stove top.
Step 12: Lift the stove top.
Step 13: Support the stove top using a sturdy piece of wood.
Step 14: Get a pair of pliers.
Step 15: Using the pliers, cut the receptacle wires about four inches away from the terminal block.
Step 16: Discard the old terminal block and get a new one.
Step 17: Strip off 3/8ths of an inch of the existing stove top wires using a pair of wire strippers.
Step 18: Take out the wires and terminal block from the kit.
Step 19: Match the wires to the existing stove top wires.
Step 20: Secure the wires using ceramic wire nuts.
Step 21: Remove the piece of wood and lower the stove top.
Step 22: Position the receptacle on the stove top.
Step 23: Hold the receptacle in place with the screw.
Step 24: Return the drip pan to the stove top.
Step 25: Insert the element coil terminals into the receptacle.
Step 26: Lower the element coil into the drip pan.
Step 27: Return the screws underneath the stove top which hold it in place.
Step 28: Reposition the control panel assembly on the oven.
Step 29: Hold the assembly in place with the screws.
Step 30: Shut the door.
Step 31: Plug the oven’s power cord back in.
Step 32: Return the oven to its usual position.
If your Jenn-Air stove top still won’t work after replacing the receptacle, the infinite switch is faulty. If you don’t know how to replace this component, read the “Infinite Switch” section above.
Watch the video below for a visual of how to replace the receptacle of your Jenn-Air stove top.
