Whirlpool Microwave Turntable [How To/Issues & Solutions]

If your Whirlpool microwave turntable is not turning and you don’t know what to do, you can rest easy now. In this article, we are going to show how to fix most of the Whirlpool microwave turntable microwave problems.

Whirlpool Microwave Light and Turntable Not Working

If your Whirlpool microwave turntable and light are not working, it may be the result of a faulty door switch. To replace the door switch in a Whirlpool microwave, simply follow the steps listed below…

Step 1: Unplug the microwave.

Step 2: Take out the screws which hold the front grille of the microwave in place.

Step 3: Remove the front grille of the microwave.

Step 4: Right above the control panel, there will be a screw. Take that out as well.

Step 5: Lift the control panel up.

Step 6: Move the control panel to the right.

Step 7: Take out the screw which holds the door switch holder in place.

Step 8: Take out the door switch holder.

Step 9: Use a pair of pliers to remove the interlock spring on the door switch holder.

Step 10: Remove the door switch from the holder.

Step 11: Press the small button on the door switch. If there is a strong click when you press it, the door switch is still good. But if the button feels loose, you will need to replace it.

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Step 12: Do this same test with the other two door switches.

Step 13: Disconnect the wires from the faulty door switch.

Step 14: Get a new door switch and connect the wires to it.

Step 15: Snap the door switch into the holder.

Step 16: Reposition the interlock spring.

Step 17: Align the door switch holder and screw it back into place.

Step 18: Push the control panel back in and secure it with the screw.

Step 19: Reposition the front grille and return the screws.

Step 20: Plug the microwave back in.

How to Turn Off the Turntable in Whirlpool Microwave

To turn the turntable in a Whirlpool microwave on and off, simply locate the “Turntable” button. Press the button once to turn the turntable off. To turn on the turntable again, press the same button.

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Whirlpool Microwave Oven Turntable Not Working

If your Whirlpool microwave turntable is not working, try replacing the turntable motor. To do this, follow the steps listed…

Step 1: Turn off and unplug the microwave.

Step 2: Take out the screws underneath the microwave which hold the bottom panel in place.

Step 3: Lower the panel down.

Step 4: Note where each wire goes on the turntable motor then disconnect them.

Step 5: Using a screwdriver, take out the two screws which secure the turntable motor.

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Step 6: Remove the motor.

Step 7: Transfer the seal on the motor shaft to the new one.

Step 8: Insert the motor shaft into the hole and secure the turntable motor to the microwave with the two screws.

Step 9: Reconnect the wires to the right terminals on the turntable motor.

Step 10: Lift the bottom panel back up and hold it in place with the screws.

Step 11: Plug the microwave back in.

If your Whirlpool microwave turntable is still not turning, read on.

Another reason your Whirlpool microwave turntable is not turning may be because of a damaged drive coupling. Open the microwave door and take out the glass tray. Pull out the drive coupling from the hole and inspect it for cracks or any form of damage. If the drive coupling is damaged in any way, get a new one.

Your turntable may also have stopped turning because of a damaged glass tray support. Take out the glass tray in the microwave. Closely inspect the glass tray support for any damages. If the glass tray support is damaged, get a new one. If your Whirlpool microwave turntable is making noise, also inspect the same components above.

The Control Board or Panel

In very rare cases, your Whirlpool microwave turntable may have stopped turning because of a bad control board or panel. To replace these components in a Whirlpool microwave, follow these steps…

Step 1: Turn off and unplug the microwave from the outlet.

Step 2: Using a screwdriver, take out the screws at the top of the front grille which hold it in place.

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Step 3: Open the microwave door.

Step 4: Take out the front grille.

Step 5: Take out the screw right above the control panel.

Step 6: Lift the control panel up to release from the microwave.

Step 7: Note where each wire goes on the control board or take a picture.

Step 8: Disconnect all the wires connected to the control board to fully remove the board and panel.

Step 9: Take out the screw securing the wire to the control panel.

Step 10: Place the control panel on a flat surface.

Step 11: Detach the ribbon connector.

Step 12: Take out all the screws which hold the control board to the panel.

Step 13: Remove the control board.

Step 14: Get a new control board and place it on the control panel. To replace the control panel, follow all the steps up to step 13. But instead of replacing the board, replace the panel.

Step 15: Screw the control board to the panel.

Step 16: Reconnect the ribbon connector to the control board.

Step 17: Take the control panel assembly back to the microwave and screw back the grounding wire.

Step 18: Reconnect all the wires to the right places on the control board using the picture you took for reference.

Step 19: Push the control panel back in and return the screw above it to secure.

Step 20: Reposition the front grille and hold it in place with the screws.

Step 21: Close the door of the microwave and plug it back in.

Note: Before replacing the control panel or board, first ensure that the other components listed above aren’t the ones at fault.

If you would like a visual of how to replace the control board in a Whirlpool microwave, watch the video below.

Whirlpool Microwave Turntable Runs With Door Open

If your Whirlpool microwave turntable turns with the door open, it is because of a faulty door switch. To know how to replace a faulty door switch in a Whirlpool microwave, read this article.

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