If your Jenn-Air oven is not working but you have no idea how to fix it, you are in the right place. In this article, we will look at the possible reasons why your Jenn-Air oven is not working and what to do about them.
Table of Contents
Jenn-Air Oven Is Not Working After Power Outage — How To Fix
Below, we talk about the possible reasons why your Jenn-Air oven is not working after a power outage and what to do about them. The same also applies if your Jenn-Air oven display is not working after a power outage.
1. Thermal Fuse
If your Jenn-Air oven is not working after a power outage, first reset it by switching the circuit breaker off for 5 minutes. If your Jenn-Air oven still doesn’t work after that, the thermal fuse may have blown. Below, we have listed the steps you need to follow in order to replace the thermal fuse in your Jenn-Air oven…
Step 1: Unplug the oven’s power cord from the outlet or switch the circuit breaker off.
Step 2: If your oven is installed to a cabinet, you will need to uninstall it. To do this, first open the oven door.
Step 3: Get a Philips head screwdriver and use it to take out the screws on the sides of the oven’s front frame.
Step 4: Lift the oven out of the cabinet.
Step 5: Go to the oven’s rear and take out the screws which hold the access panel or panels in place.
Step 6: Set the panels aside.
Step 7: The thermal fuse should be somewhere close to the terminals of the bake or broil element. Disconnect the wires connected to the terminals fuse.
Step 8: Take out the screw which holds the thermal fuse in place using the Philips head screwdriver.
Step 9: Remove the thermal fuse and get a new one.
Step 10: Position the new thermal fuse on the oven’s rear and hold it in place with the Philips head screw.
Step 11: Reconnect the wires to the terminals of the thermal fuse.
Step 12: Reposition the oven’s rear panels.
Step 13: Hold the panels in place with the screws.
Step 14: If you uninstalled the oven from the cabinet, lift it back in.
Step 15: Secure the sides of the oven to the cabinet using the Philips head screws.
Step 16: Shut the oven door.
Step 17: Reconnect the power to the oven by switching the circuit breaker back on or plugging the power cord back into the outlet.
Also follow the steps above to replace your thermal fuse if your Jenn-Air oven is not working after self cleaning.
2. Control Board
If your Jenn-Air oven is not working even after replacing the thermal fuse, the control board is faulty. When a power outage occurs, it could cause the control board to malfunction. So, if the thermal fuse is not faulty, the control board is. Read this article: Jenn-Air Oven Control [Issues & Proven Solutions] to learn how to replace the control board in your Jenn-Air oven.
Jenn-Air Oven Buttons Not Working — How To Fix
If the buttons of your Jenn-Air oven aren’t working, the touchpad or control panel should be replaced. When the oven’s touchpad starts to fail, the most used buttons will stop working properly. Read the “Jenn-Air Oven Control” article in the section above to replace the touchpad or control panel of your Jenn-Air oven. Also read the article above to replace the touchpad if your Jenn-Air oven keypad is not working or your Jenn-Air oven panel is not working.
Electric Jenn-Air Oven Broiler Not Working — How To Fix
If the broiler of your electric Jenn-Air oven is not working, the broil element is most likely faulty. Test the broil element using a multimeter. If the element doesn’t have continuity, it should be replaced. Read this article: Jenn-Air Oven Broiler [How To, Issues & Proven Solutions] to replace the broil element in your Jenn-Air oven.
If the broil element isn’t faulty, inspect the wires. If there are cuts or burns on the wires, contact a technician to replace them. However, if the broil element and wires aren’t faulty but your Jenn-Air oven broiler is not working, the control board is most likely faulty. Read the “Jenn-Air Oven Control” article in the “Jenn-Air Oven Is Not Working After Power Outage” section above.
Gas Jenn-Air Oven Broiler Not Working — How To Fix
If the broiler of your gas Jenn-Air oven is not working, the igniter, safety valve, wires, thermostat, or control board could be faulty. To determine which of these components is actually faulty, you will need to test them. Read the “Jenn-Air Oven Broiler” article in the section directly above this one to learn how to test and replace these components.
Jenn-Air Oven Fan Stopped Working — How To Fix
If the fan in your Jenn-Air oven is not working, it should be replaced. The steps for replacing the fan in a Jenn-Air single wall oven and Jenn-Air double wall oven are somewhat similar. However, different steps are required at some point. Read this article: Jenn-Air Oven Fan [Issues & Proven Solutions] to learn how to replace the fan in your Jenn-Air single wall oven and Jenn-Air double wall oven.
Check out these articles…
How To Clean A Jenn-Air Oven [Detailed Guide]
Jenn-Air Oven Light [Issues & Proven Solutions]
Jenn-Air Oven Temperature [How To, Issues & Solutions]
Jenn-Air Oven Is Not Heating [How To Fix]
Jenn-Air Oven Beeping [How To Fix]
Gas Jenn-Air Oven Is Not Working — Causes and Solutions
Below, we have listed the possible reasons why your gas Jenn-Air oven is not working and what to do about them.
1. Igniter
The first and most likely reason why your gas Jenn-Air oven is not working is because of a faulty igniter. When the bake feature is selected, the igniter starts to heat up. When the igniter is hot enough, the safety valve sends gas to it to light. If the igniter doesn’t heat up, the safety valve won’t do this. This will prevent the oven from working. Read this article: Jenn-Air Oven Igniter [Issues & Proven Solutions] to replace the igniter in your Jenn-Air oven.
2. Safety Valve
If the igniter isn’t faulty but your Jenn-Air oven is not working, the next component to check is the safety valve. If the safety valve fails, it won’t send gas to the igniter even when it’s hot enough. Test the safety valve with a multimeter. If the safety valve doesn’t have continuity, it should be replaced. Read the “Jenn-Air Oven Igniter” article in the section directly above to replace the safety valve in your Jenn-Air oven.
3. Wires
If both the igniter and safety valve aren’t faulty, check the wires next. Inspect the wires connected to the terminals of the igniter and safety valve. If you notice any cuts or burns on the wires, they may be the cause of the problem. Contact a technician to replace the wires if they are damaged in any way.
4. Control Board
A faulty control board is the final possible reason why your gas Jenn-Air oven is not working. The control board sends voltage to the igniter and safety valve in order for them to function. If the control board fails, it won’t send the voltage needed for the oven to function. If you have tested the components above but they aren’t faulty, read the “Jenn-Air Oven Control” article in the “Jenn-Air Oven Is Not Working” section above to replace the control board.
Electric Jenn-Air Oven Is Not Working — Causes And Solutions
Below, we talk about the possible reasons why your electric Jenn-Air oven is not working and what to do about them.
1. Bake Element
If your electric Jenn-Air oven is not working, the bake element is most likely faulty. The bake element is an electric oven’s main heating component. If the bake element stops heating, the oven won’t work. To determine if the bake element is faulty, test it with a multimeter. If the bake element doesn’t have continuity, it should be replaced. Read this article: Jenn-Air Oven Element [Issues & Proven Solutions] to learn how to test and replace the bake element in your Jenn-Air oven.
2. Wires
If the bake element isn’t faulty, the wires should be checked next. Inspect the wires connected to the terminals of the bake element. You will need to remove the oven’s rear panel top do this. If there are any cuts or burns on the wires, they should be replaced. Contact a technician to do this.
3. Control Board
A faulty control board is the last possible reason why your Jenn-Air oven is not working. The control board is the brains behind the whole oven. Without the control board, the oven cannot function. If you have checked the bake element and wires but they aren’t faulty, the control board is probably the cause of the problem. Read the “Jenn-Air Oven Control” article in the “Jenn-Air Oven Is Not Working After Power Outage” section above.
How Does A Jenn-Air Oven Work?
Below, we talk about how a Jenn-Air electric oven works and how a Jenn-Air gas oven works.
How Does A Jenn-Air Electric Oven Work?
An electric oven consists of four major heating components. The bake element, broil element, control board, and temperature sensor or thermostat. Ovens that are switch based use thermostats while ovens that are control based used temperature sensors.
When the bake function is selected by the user, the control board sends voltage to the bake element and broil element. During the baking cycle, the thermostat or temperature sensor monitors the ovens temperature to ensure proper cooking. Once the oven reaches the set temperature, the thermostat or sensor tells the control board to stop sending voltage to the heating elements.
Once the oven’s temperature starts going down, the sensor or thermostat signals the control board to resume sending voltage to the heating elements. This continues throughout the baking cycle to ensure that your food cooks at the right temperature.
The video below explains how an oven works.
How Does A Jenn-Air Gas Oven Work?
In a Jenn-Air gas oven, there are four major heating components. The igniter, safety valve, control board, and temperature sensor or thermostat. In ovens that are switch based, a thermostat is used while ovens that are control based use temperature sensors.
When the user selects the bake function, 120 volts is sent from the control board to the igniter. Once this happens, the igniter starts to heat up. As the igniter heats up, an increased current is drawn through the safety valve. Inside the safety valve, there is a bi-metal arm.
This arm reacts to the heat caused by the increased current. Once the right amount of amps pass through the valve, the arm opens up to release gas to the oven’s burner tube. As soon as the gas gets to the igniter, it is ignited. This is because the igniter is already extremely hot at this point.
While the oven heats up, the temperature is monitored by the sensor or thermostat. Once the sensor or thermostat senses that the oven has reached the set temperature, it sends a signal to the control board. The board then stops sending voltage to the igniter causing the arm in the safety valve to close and shut off the gas.
Once the oven starts to go below the set temperature, the control board resumes sending voltage to the igniter. This happens throughout the cooking process to ensure that your food cooks at the right temperature.
Watch the video below for a visual of how an oven works.
Jenn-Air Gas Stove Top Not Working — Causes And Solutions
Below, we talk about the possible reasons why your Jenn-Air gas stove top is not working and what to do about them.
1. Spark Electrode
A faulty spark electrode is the most likely reason why your Jenn-Air gas stove top is not working Below, we show you how to replace the spark electrode in your Jenn-Air gas stove top…
Step 1: First of all, unplug the oven’s power cord from the outlet and shut off the gas supply.
Step 2: Remove the grates from the stove top.
Step 3: Lift off the cap of the faulty burner.
Step 4: Use a Philips head screwdriver to unscrew the burner base from the stove top.
Step 5: Lift the burner base up and disconnect the wire from the spark electrode using a pair of needle nose pliers. Make sure the wire doesn’t fall through the stove top.
Step 6: Unscrew the spark electrode from the burner base and remove it.
Step 7: Get a new spark electrode and insert it into the burner base.
Step 8: Hold the spark electrode in place with the screws.
Step 9: Connect the wire to the new spark electrode.
Step 10: Position the burner bases on the stove top and hold it in place with the screws.
Step 11: Place the cap back on the burner base.
Step 12: Return the grates to the stove top.
Step 13: Plug the oven’s power cord in and turn on the gas supply.
The video below will show you how to replace the spark electrode or igniter in your Jenn-Air stove top.
2. Wire
If your Jenn-Air gas stove top still doesn’t work after replacing the spark electrode, check the wire. Inspect the wire connected to the spark electrode. If there are any cuts or burns on the wire, it may be the cause of the problem. Contact a technician to replace the spark electrode wire.
3. Spark Module
A faulty spark module is the final possible reason why your Jenn-Air gas stove top is not working. Below, we show you how to replace your Jenn-Air gas stove’s spark module…
Step 1: First, disconnect the oven’s power and turn the gas supply off. You can disconnect the power by unplugging the cord from the outlet.
Step 2: Go to the oven’s rear and take out the screws which hold the spark module’s cover in place. The cover should be on the left.
Step 3: Lift the spark module cover off.
Step 4: Use a flat blade screwdriver to detach the spark module from the plate.
Step 5: Set the plate aside.
Step 6: Take a picture of the spark module to note where each wire goes.
Step 7: Disconnect the wires from the spark module using a pair of needle nose pliers.
Step 8: Get a new spark module.
Step 9: Position the spark module on the cover and secure with the screw provided in the kit.
Step 10: Take the spark module to the oven and connect the wires to it. Make sure that each wire goes to the right place.
Step 11: Secure the spark module’s cover to the oven using the screws.
Step 12: Plug the oven’s power cord back in and turn on the gas supply.
The video below will show you how to replace the spark module in a Jenn-Air stove.
Jenn-Air Electric Stove Top Not Working — Causes And Solutions
Below, we talk about the possible reasons why your Jenn-Air electric stove top is not working and what to do about them.
1. Radiant Element
A faulty radiant element is the most likely reason why your Jenn-Air electric stove top is not working. A radiant element is used in a Jenn-Air glass stove top. If the element fails, it won’t glow or heat. Read this article: Jenn-Air Oven Element [Issues & Proven Solutions] to learn how to replace the radiant element in your Jenn-Air stove top.
2. Wires
If your Jenn-Air stove top doesn’t work after replacing the radiant element, you should check the wires next. Inspect the wires connected to the terminals of the radiant element. If you see any cuts or burns on the wires, they may be the cause of the problem. Contact a technician to replace the wires if they are damaged in any way.
3. Element Coil
If your Jenn-Air stove top uses an element coil and not a radiant element, replace it if the stove top stops working. Follow these steps to replace the element coil…
Step 1: Disconnect the oven’s power by unplugging the power cord or switching the circuit breaker off.
Step 2: Lift the faulty element coil up slightly.
Step 3: Pull the element coil away from the receptacle.
Step 4: Now, test the element with a multimeter. If the element doesn’t have continuity, get a new one.
Step 5: Insert the terminals of the new element into the receptacle.
Step 6: Lower the element into the drip pan.
Step 7: Plug the oven’s power cord back in or switch the circuit breaker on.
4. Receptacle
If your Jenn-Air stove top won’t work even after replacing the element coil, the receptacle should be replaced. Below, we show you how to do this…
Step 1: Unplug the oven’s power cord or switch the circuit breaker off.
Step 2: Lift the element coil with the faulty receptacle or terminals block.
Step 3: Pull the coil away from the receptacle and lift the drip pan up as well.
Step 4: Set the coil and drip pan aside. Take out the screw which holds the receptacle to the stove top.
Step 5: Open the oven door.
Step 6: Use a Philips head screwdriver to take out the screws underneath the stove top.
Step 7: Lift the stove top and support it with a thick piece of wood.
Step 8: Cut the receptacle wires about four inches away from the terminal block.
Step 9: Strip some of the insulation off the existing stove top wires. About half an inch.
Step 10: Get a new receptacle and match the wires to the stove top wires.
Step 11: Secure the wires using ceramic wire nuts.
Step 12: Remove the piece of wood which supports the stove top.
Step 13: Lower the stove top.
Step 14: Return the screws underneath the stove top which hold it in place.
Step 15: Shut the door of the oven.
Step 16: Position the receptacle on the stove top.
Step 17: Hold the receptacle in place with the Philips head screw.
Step 18: Place the drip pan on the stove top.
Step 19: Insert the element coil terminals into the new receptacle.
Step 20: Lower the coil into the drip pan.
Step 21: Plug the oven’s power cord back in or switch the circuit breaker on.
The video below will show you how to replace the receptacle in your Jenn-Air stove top.
5. Element Switch
An element switch is used for Jenn-Air radiant elements and Jenn-Air element coils. If you have checked the components above but they aren’t faulty, the element switch is probably the reason why your Jenn-Air stove top is not working. Follow the steps below to replace this component…
Step 1: First, unplug the oven’s power cord or switch the circuit breaker off for safety.
Step 2: Open the oven door.
Step 3: Using a Philips head screwdriver, take out the screws underneath the control panel. There should be about four screws.
Step 4: Take out the other screws on the sides of the panel which hold it in place as well. There should be two screws on each side.
Step 5: Lift the control panel off the oven.
Step 6: Pull off the control knob of the faulty burner.
Step 7: When you remove the knob, you will see two screws. Take out these two screws to release the element switch.
Step 8: Note where each wire goes on the element switch by taking a picture.
Step 9: Disconnect the wires from the switch using a pair of needle nose pliers.
Step 10: Get a new switch and take it to the stove.
Step 11: Connect the wires to the right places on the new element switch.
Step 12: Position the switch on the control panel.
Step 13: Hold the switch in place with the two Philips head screws.
Step 14: Reposition the control panel assembly on the stove.
Step 15: Return the screws on the sides which hold the control panel assembly in place.
Step 16: Also return the screws on the bottom as well.
Step 17: Shut the oven door.
Step 18: Plug the oven’s power cord back in or switch the circuit breaker on.
The video below will show you how to replace the element switch of your Jenn-Air stove.