If the turntable in a microwave doesn’t spin, your food will be hot on one side and cold on the other. So the question is, what do you do if your Samsung microwave turntable is not spinning? Well, in this article we are going to show you how to fix this problem.
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Samsung Microwave Oven Turntable is Not Spinning
There are a number of reasons your Samsung microwave turntable is not spinning. We are going to talk about those problems and how to solve them.
Particles Obstructing the Turntable
The first possible reason your Samsung microwave turntable is not spinning may be for a reason as simple as a small piece of food.
Take out the glass tray and the support and wash them in some warm water with dishwashing soap. When they are dry, return them back to the microwave. If the turntable still doesn’t spin, keep reading.
Faulty Turntable Motor
Another possible reason your Samsung microwave turntable is not spinning may be because the turntable motor is bad. To check it and replace the turntable motor in a Samsung microwave, do the following…
Step 1: Unplug the microwave.
Step 2: Remove the glass tray, the support, and the roller guide from within the microwave.
Step 3: Place the microwave on its side on a soft surface so that you can access the bottom.
Step 4: Remove the screws around the bottom and gently lower the bottom panel down.
Step 5: Unplug the wires from the motor then remove the two screws that hold the turntable motor in place.
Step 6: Screw a new turntable motor into place and plug back the wires.
Step 7: Screw the bottom panel back tightly.
Step 8: Put the roller guide back and place the glass tray and support inside the microwave.
Step 9: Plug the microwave and test it by placing a cup of water in the microwave for 1 minute.
Click here to know how a turntable motor works.
The video below will give you a visual of how to replace the turntable motor in a Samsung microwave.
The Glass Tray Support
If replacing the turntable motor didn’t solve your issue, the problem might be from the glass tray support. Open the microwave door and take the glass tray out. Carefully inspect the glass tray support for damages. If it’s damaged, you will need to get a new one to replace it. Once you have a new tray support, test the turntable by microwaving a cup of water.
The Turntable Coupler
The turntable coupler could also be damaged. Take the glass tray out and gently pull the coupler out. If you can notice any damages, then you need to replace it. If replacing all these components didn’t help, contact your local Samsung service center to identify the problem.
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